FAQ's

We process orders quickly to ensure fast delivery. If you need to make a change, please contact our concierge as soon as possible and we’ll do our best to assist.

Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.

Orders are processed within 1–2 business days and typically arrive within 3–5 business days after shipping.

Yes — we offer free standard shipping on all orders over $50.

We offer free returns and exchanges within 14 days of delivery.

Items must be unworn, unwashed, and in original condition with all tags attached.

All VÉO garments include a return tag, which must remain attached.

We offer free returns and exchanges within 14 days of delivery.

Items must be unworn, unwashed, and in original condition with all tags attached.

All VÉO garments include a return tag, which must remain attached.

You can initiate your return or exchange through our returns portal.

(Insert return portal link)

We recommend using our Fit Guide for detailed measurements and sizing recommendations.

If you’re between sizes, we recommend choosing based on your preferred fit. For a more tailored look, size down. For a more relaxed fit, size up.

Yes—our scrubs are designed to fit true to size with a tailored, modern silhouette.

Our scrubs are crafted from VÉLARE™, a premium blend of 72% polyester, 21% rayon, and 7% spandex—engineered for comfort, durability, and performance.

Yes—VÉLARE™ features a water-repellent finish to help protect against spills and splashes.

Machine wash cold and tumble dry low. Designed to maintain softness, structure, and color over time.

Select styles and sizes may be restocked. For updates, we recommend joining our email list or following us on social media.

Yes—this is just the beginning. We’re continuously developing new colors and designs.